Terms & Conditions
At Pause Spa & Studio, we aim to offer every guest a smooth and mindful experience. These guidelines help us maintain comfort, clarity and seamless care for all.
Booking Your Session
Appointments can be made by calling us or visiting the studio.
We recommend booking ahead so we can offer your preferred slot and therapist.
Walk-ins are welcome based on availability.
Cancellations, Rescheduling and Late Arrivals
If you need to cancel or reschedule your appointment, please inform us at least 4 hours before your session time. This helps us manage the schedule smoothly and offer the slot to another guest.
We understand that plans can change. If you are unable to make it, simply let us know and we will do our best to accommodate a new time for you.
If you arrive late, we will try our best to offer the full session whenever possible. In case the schedule is tight, your therapy may be adjusted so the next appointment begins on time.
Gift Cards and Packages
Gift cards and packages can be redeemed for any therapy unless specified.
Once purchased, they are non-refundable.
Gift cards are available in store only.
Studio Etiquette
Pause Spa & Studio is a quiet, women led space created for calm, comfort and safety.
We request all guests to maintain a soft and respectful environment during their visit.
* Please note: We offer couple therapy for shared relaxation. Male partners are welcome when accompanied so the space remains comforting and secure for every guest.